Privacy Policy

Guiding Principles:
  • We keep your information and the business you do with us in strict confidence.
  • Your information will never be sold to any third party.
  • You have control over how we obtain, use, and give out information about you.
  • You have access to the information we have about you.
  • We respect your privacy when we market our products and services.
  • Our privacy policy applies to all of our visitors and customers.
 
Anonymous Access and Automatic Information Collection
You can access the Systrends websites and browse them without disclosing any personal information.
The web servers used by Systrends will log the IP address of any visitor for the purposes of security and to manage our website, but this information is otherwise anonymous.
Systrends does not automatically log personal data, nor does Systrends link information automatically logged by other means with personal information about specific individuals.
Systrends does not access or use cookies to track or store any web browser data.
When you send Systrends an email message or call us by telephone, we may retain the content of your email or telephone messages, together with your contact information and our response to you. The content of email or telephone messages may be retained for six months or more if it is related to or supports a specific business process or transaction.
 
Data Collection and User Choice
Visitors to websites operated by Systrends may be asked to disclose some personal information. All such disclosure is purely voluntary, and users will be informed of the collection at the point at which the information is collected on the website. The information collected will be used by us for market research and promotional activity. Any use of this information is strictly anonymous.
When a website visitor elects to register for a demonstration of the eTariff system, Systrends will collect and use personal information for the purpose of providing the demonstration. Any information collected is given voluntarily by the customer, and is protected from misuse by Systrends.
Systrends may disclose our customers' personal information to our subsidiaries or other organizations to process payments. Customers will be given the opportunity to opt out of such disclosure. Systrends, however, may not be able to provide some or all of its services to any customer who does not wish to disclose this personal information.
Systrends may be compelled to release personal information by a court of law, or other legal or regulatory authorities. We may also disclose personal information to a purchaser as part of a merger or sale of shares or assets of Systrends. If so, our policy is to release information only to the extent that we are reasonably required to do so. In certain circumstances, Systrends  may have to collect, use, or release information to protect Systrends from loss or damage.
 
Further Use of Data
Systrends may review and analyze our customer use of our products and services to help protect customers from unauthorized use of accounts.
Systrends will protect your personal information from disclosure to third parties using a reasonable degree of care, and does not otherwise use or disclose your personal information except as follows:
  • We may disclose your personal information to our affiliates for administering services.
  • We may use and disclose your personal information to notify you about changes within Systrends.
  • We may use your personsal information to notify you about changes to the Systrends website.
  • We may communicate new Systrends services and special offers.
 
Data Protection
Access to customer information is limited to Systrends employees who need to know that information to provide products or services to you. Our employees are required to accept and conform to internal non-disclosure guidelines. We maintain physical, electronic, and procedural safeguards to further protect your information. Our security and privacy policies and processes are periodically audited by external organizations.
 
Confidentiality and Security
Systrends has implemented security policies, rules, and technical measures to protect the personal information under our control from:
  • Unauthorized access
  • Improper use or disclosure
  • Unauthorized modification
  • Unlawful destruction or accidental loss
 
All employees and data processors who have access to and are associated with the processing of personal information are obliged to respect the confidentiality of customers’ and visitors’ personal information.
Systrends will not disclose your personal information to government institutions and authorities except when required by law or other regulation, or for the purpose of administering or performing services.
 
Customers Access to Personal Information 
All personal information submitted to Systrends can be sent to the customer via email or USPS mail. Systrends may require proof of identity to allow you access to your information.
Systrends allows you to challenge the personal information we hold about you and, where appropriate, you may:
  • Complete
  • Rectify or amend
  • Erase
 
Systrends reserves the right to refuse to provide visitors or customers with a copy of their personal information, but will provide reasons for our refusal. We do, however, allow you to challenge our decision if you can provide reliable alternate means of identification.
 
Opt Out from Systrends Marketing
If you register your email address with websites operated by Systrends, you may receive marketing messages and materials from Systrends and our affiliates. If you do not wish to receive such messages or materials, you may notify Systrends of your preference by following the instructions included in each communication by:
  • Emailing Systrends at etariff-support@systrends.com
  • Contacting Systrends at (480) 756-6777
  • Writing Systrends at: Systrends USA, 1001 E. Warner Road, Suite 102 Tempe, AZ 85284
 
Regardless of any such notice from you, Systrends may still contact you about services for which you have registered.
 
Children's Privacy
Websites operated by Systrends are not intended for use by anyone under the age of majority of their users’ jurisdiction. Systrends does not knowingly solicit and does not wish to receive any personal information from children.